General Settings

The General Settings page allows organization owners to configure the fundamental properties and preferences of their organization. This is where you manage the organization's identity.

Accessing General Settings

Navigation Path:

User Menu → My Organizations → [Select Organization] → Settings → General

Only users with Organization Owner role can access and modify these settings.

Organization Properties Interface

The organization settings interface provides a clean, organized layout for managing your organization's fundamental properties. Here's the structure you'll encounter when accessing the General Settings page:

Configuration Options

Organization Name

Behavior:

• Cannot be empty: the form shows "Organization name is required"
• Cannot be changed for default organizations (the field is disabled)
• There is no length limit

Organization Moniker

Below the field, the page shows the resulting address, <server URL>/<moniker>, in green while the moniker is valid and in red when it is not.

Moniker Rules:

• Required: "Organization moniker is required"
• At least 4 characters: "Organization moniker should have at least 4 characters"
• Only lowercase letters (a-z) and numbers, with single hyphens (-) between them. Spaces, uppercase letters, underscores and other symbols are not allowed, and the moniker can't start or end with a hyphen or contain two hyphens in a row. Otherwise the form shows "Only lowercase letters and numbers are allowed" and "Use '-' instead of whitespaces"
• Unique in the instance. The form checks it while you type and shows "Organization with the same moniker already exists" if another organization uses it
• Cannot be changed for default organizations (the field is disabled)

Examples: acme, data-team, team2026 are valid; Acme, data_team, -data, abc are not.

Where the Moniker is Used

The moniker identifies the organization in these places:

Data, projects, members, roles, jobs and files are linked to the organization itself, not to its moniker, so they are not affected by a change.

Description

The description is optional, can have several lines and has no length limit.

Email

Organization Deletion

The Delete Organization section, at the bottom of the page, has a Delete button. Only organization owners see it.

Delete Organization
Deleting this organization will delete all data related with it.
Use it carefully. This action cannot be undone            [ Delete ]

To delete the organization:

1. Click Delete.
2. In the Delete Organization: <name> dialog, type the organization name in Type in organization name to confirm. If it doesn't match, the dialog shows "Organization name does not match".
3. Click Delete this Organization and its data.

What Gets Deleted

Every project of the organization is deleted with all its content, the same way as when you delete a project. Then Gigantics deletes:

What Gets Preserved

• User accounts. Members lose access to the organization, but their accounts and other organizations are kept.
• Global settings, global variables and licenses of the instance.
• Other organizations on the same instance.
• Data already written to your own databases or files outside Gigantics (sinks, exported files).

Security and Permissions

Access Control

Only users with the Organization Owner role can:

• View the General Settings page
• Modify organization properties
• Access the deletion functionality
• Change the organization moniker

Field Restrictions

Best Practices

Name Configuration

• Choose a descriptive but concise name
• Include your company or team name for clarity
• Avoid internal acronyms that new members won't understand

Moniker Selection

• Keep it short and memorable
• Use only lowercase letters, numbers and hyphens
• Once set, avoid changing it unless necessary: see Where the Moniker is Used

Description Guidelines

• Include information about organization's purpose
• Describe the types of projects managed
• Mention any special compliance or security requirements

Troubleshooting

Can't Save Changes

Problem: Save button doesn't work or shows an error

Solutions:

1. Verify you have organization owner permissions
2. Check if the organization is your default organization: its name and moniker can't be changed ("You can't change default organization name", "You can't change default organization moniker")
3. Ensure the moniker doesn't conflict with existing organizations
4. Verify all required fields are filled correctly

Moniker Validation Errors

Problem: Won't accept the moniker you entered

Common Issues:

• Moniker already exists
• Shorter than 4 characters
• Contains uppercase letters, spaces, underscores or other symbols
• Starts or ends with a hyphen, or has two hyphens in a row

Solution: Use only lowercase letters and numbers, with single hyphens between them

Dependencies

Organization settings affect:

• Project creation and management
• User invitations and role assignments
• Custom role definitions

Related Documentation

• Organization Overview - General organization management
• Members Management - User access and invitations
• Roles Configuration - Custom permission sets
• Project Settings - Project-level configuration
• Security Configuration - System-wide security settings