Members
The Members page allows organization owners to manage all users within their organization, handle project assignments, and control access through invitations. This is the central hub for user management and access control.
Accessing Members Management
Navigation Path:
User Menu → My Organizations → [Select Organization] → Settings → MembersOnly users with Organization Owner role can access the Members management interface.
Members Interface Overview
Users Tab
The Users (n) tab lists everyone who belongs to a project of the organization, plus the organization owners.
User List Display
Each row shows:
| Element | Description |
|---|---|
| Checkbox | Selects the user for the bulk actions. It is disabled on your own row. |
| Avatar | User picture. It shows the user's details on hover. |
| Name and Email | Name and email of the user. |
<n> Projects ▼ | Number of organization projects the user is a member of. Click it to open the user's actions. It is disabled on your own row and on the rows of organization owners. |
Search and Sort
- Search Members: filters the list by text. It is shown while no user is selected.
- Sort: by Name or Email.
Bulk Actions
When you select one or more users, the search box is replaced by a <n> selected ▼ button with these actions:
| Action | What it does |
|---|---|
| Assign users to a project | Opens a dialog to add the selected users to a project. |
| Delete selected users | Asks "Are you sure you want to delete selected users?" and, after Yes, delete, removes the selected users from the organization. It is disabled when the selection includes an organization owner. |
Individual User Actions
The <n> Projects ▼ button of a row has a single action, Delete. It asks "Are you sure you want to delete this user?" ("User will not be able to access this organization") and, after Yes, delete, removes that user from the organization.
Who Can Remove Members
- Only organization owners can open the Members page and remove users.
- You can't remove yourself: your own checkbox and your own Projects button are disabled.
- Organization owners can't be removed. You can select another owner to assign them to a project, but Delete selected users is disabled while an owner is selected (its tooltip says "Organization owners can't be removed from the organization"), and the Projects button of an owner's row is disabled. If a request asks to remove an owner anyway, the server rejects it with that same message and removes nobody.
- Every other selected user is removed from all the projects of the organization, and so loses access to the organization. Their user account is not deleted, and they keep their access to other organizations.
An owner can't be removed by another owner, but can leave the organization themselves, as long as another owner remains.
Invitations Tab
Invitation Management
The Invitations tab shows all pending invitations and their status:
Invitation Status
| Status | Description | Actions Available |
|---|---|---|
| Active | Invitation sent, not yet accepted | Resend, Cancel, Extend |
| Pending | In processing or being sent | Resend, Cancel |
| Expired | Invitation period has passed | Resend, Delete, Extend |
| Accepted | User has joined organization | No actions (user moved to main list) |
Invitation Lifecycle
- Send Invitation: Organization owner sends invitation via email
- Active Period: Invitation remains valid for configurable time (default: 7 days)
- Accept/Decline: User accepts or declines invitation
- Expiration: If not accepted, invitation expires and can be resent
Invitation Actions
| Action | Description | When Available |
|---|---|---|
| Resend | Send invitation email again | Active or Expired invitations |
| Cancel | Cancel pending invitation | Active or Pending invitations |
| Extend | Add more time to before expiration | Active or Expired invitations |
| Edit | Modify role and project assignments | Active invitations only |
| Delete | Remove expired invitation | Expired invitations only |
Invite Users Modal
Create new user invitations through the comprehensive invite modal:
Invitation Configuration
| Field | Description | Default Value |
|---|---|---|
| Email Address | Recipient's email for invitation | Required |
| Organization Role | User's role within the organization | User |
| Project Assignments | Specific projects and per-project roles | None |
| Expiration Days | How long invitation remains valid | 7 days |
| Custom Message | Personal message in invitation email | Optional |
| Welcome Email | Send welcome email with instructions | Enabled |
Project Assignment Types
| Assignment Type | Description | Use Case |
|---|---|---|
| Owner | Full control over specific project | Project leads, administrators |
| Admin | Can manage project, but not delete project or transfer project | Senior team members |
| Use | Can edit project content, run jobs, manage connectors | Regular team members |
| Viewer | Read-only access, cannot modify or execute | Auditors, stakeholders |
User Roles and Permissions
Organization-Level Roles
| Role | Capabilities | Typical Use |
|---|---|---|
| Organization Owner | Full organization control, can manage all settings, users, projects | Primary administrators |
| Admin | Limited organizational management, cannot change fundamental settings | Team managers |
| User | Basic access to assigned projects only | Regular team members |
Project-Level Roles
Users can have different roles in different projects within the same organization. This allows for flexible access control based on project-specific needs.
Project Assignment Modal
Manage user assignments through the dedicated assignment interface:
Assignment Features
- Bulk Assignment: Assign multiple users to multiple projects simultaneously
- Role Configuration: Set different roles for different projects
- Template Application: Apply the same role across projects or configure individually
- Preview Mode: Review assignments before applying them
Security and Compliance
Access Control
- Only organization owners can manage members and invitations
- Role-based permissions prevent privilege escalation
- Audit trail logs all membership changes with timestamps and user attribution
Email Security
- Invitations use secure, time-limited tokens
- Email addresses validated before invitation sending
- Optional email domain restrictions for enhanced security
Compliance Features
- All membership actions are logged in audit trail
- Data retention policies for invitation history
- Export capabilities for compliance reporting
Best Practices
User Management
- Regularly review active user list and remove inactive users
- Use consistent naming conventions for roles across projects
- Set appropriate expiration times for invitations (7-14 days typical)
- Keep user list organized by removing departed employees promptly
Project Assignment
- Assign minimum necessary permissions (principle of least privilege)
- Use project-specific roles rather than elevated organizational roles
- Regular audit of user assignments to ensure appropriate access
- Document role mappings for compliance and training purposes
Invitation Process
- Include welcome messages with important information
- Provide clear instructions for new users
- Follow up on pending invitations before they expire
- Consider user onboarding processes for new organization members
Troubleshooting
Common Issues
Problem: User cannot receive invitation email Solutions:
- Verify email address is correct and deliverable
- Check spam folder and email filters
- Confirm the email domain isn't blocked
- Resend invitation with updated message
Problem: User can't access organization projects after accepting Solutions:
- Verify project assignments were configured correctly
- Check that user roles are appropriate for the projects
- Confirm the user has accepted the invitation (not just clicked email)
- Try refreshing the user's session permissions
Problem: Delete selected users is disabled Solutions:
- The selection includes an organization owner, and owners can't be removed. Unselect the owners: an owner who should leave the organization has to leave it themselves.
Problem: Bulk actions not working Solutions:
- Verify you have selected at least one user
- Check that you have organization owner permissions
- Your own row can't be selected, and Delete selected users is disabled while an owner is selected
- Refresh the page and try selection again
API and Integration
User Management Endpoints
The members interface provides access to:
- User creation and invitation management
- Role assignment and modification
- Project access control
- Membership audit trails
Integration Points
- Connect with external identity providers through configured authentication
- Implement custom user onboarding workflows
- Export membership data for external HR systems
- Automate user provisioning and deprovisioning
Related Documentation
- Organization Overview - Managing organization structure
- General Settings - Organization configuration
- Roles Configuration - Custom permission sets
- Project Settings - Project-level user management
- Security Configuration - Authentication and access control